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Thread: ukwebhosting - HELP!
08-03-2006, 01:33 PM #1OnamishGuest
ukwebhosting - HELP!
Can somebody please help. I purchased a domain name and hosting from ukwebhosting in June.
I am a bit of a noob so bear with me. I can access my files via ftp but I cannot access tem via a browser. I have emailed every address on the website and left messages on the answerphone. No reply in 2 months. Nothing.
1. Can I transfer my account to another service provider or will this cost money?
2. Is there any way I can get a full refund? If so who do I contact?
Thankyou, any help is greatly appreciated, I have wasted so much time with this sorry excuse for a company.
DO NOT USE UKWEBHOSTING
08-04-2006, 10:26 AM #2
- Join Date
- Oct 2004
Hello welcome to the forums.Well You will have to contact the company and 2 months for no service is a lot. If the domain is registered and you have no full access to manage it then you will not be able to transfer it unless they allow you to do so . Keep contacting them and tell them why this isn't working as it is supposed to.█ For Reliable and Affordable Web Hosting Packages, Please visit kooshin.com
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08-04-2006, 10:33 PM #3
- Join Date
- Aug 2006
Try contact them again! 'Cause your contract's just signed for 2 months you can not transfer your domain to anywhere. You only can transfer when you domain actived for 6 months (See their Terms and Conditions about this). Our hosting company, user can active just for 24-48hrs. If you wish, come and see with us at First Host. PM for me!