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06-06-2006, 07:20 AM #1Woodsy.orgGuest
Virtuoso Net Solutions - The Customer Service nightmare
Unfortunately, I had an encouter with Chad from VNS.
I was spoken to like a child while fixing an email issue. After saying "no need to get rude" he abruptly suspended my account then firewalled me from the entire site.
I have researched Chad a bit and have found numerous customers having the same disgusting technical support given to them as i had recieved.
There's a complete transcript and other various links on my site.
Hopefully it will 'educate the buyer' a little more and stop any potential customers from making a mistake as I had done.