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04-16-2005, 01:19 AM #1AuracleGuest
Okay, I have had a really strong opinion about Overselling till now. But after hosting 20+ clients I have seen that my clients use less than 35% of their quota.
Till now I've thought that - If I add the Overselling dimension to my hosting company, I'll have to spend sleepless nights thinking "Are my using their full quota?" I have always thought that Overselling is not worth it.
But now, the present state of affairs has really got me thinking - Should I start overselling? Even if I oversell 25% I'll make atleast 100$ more without causing harm to my clients.
I'm a bit undecided. I need you opinions.
04-16-2005, 01:39 AM #2JeffEDHGuest
In the end, it is personal opinion and therefore I cant say one way or another but some of the points below may help you with your thoughts about overselling.
First of all, overselling can eventually put a strain on your server:
too many clients -> over use of server -> server runs slow
Secondly, there is a difference between you overselling your resources and you allowing resellers to oversell on their accounts. This can invite a lot of unwanted problems since you dont have control over the amout overselling. It also can create an indirect support nightmare. If one client goes over on thier oversold plan, the whole account could get suspended and it would create a mess. At least if you decided to oversell your resources, you have control over it.
Another possible plan of action is that if clients arent using their resources, take them down to a smaller package. Of course you would have to retrofit their pricing to reflect the amout of resources they can access, but you contacting your client and relaying to them that they are not using all they subscribed for and offering a lower plan really builds their confidence and assurance in you as a web host. This can, in turn, build you a customer base solely off your existing customers referrals.
When it comes down to it, its a personal choice. If you feel that it will bother you and keep you awake at night, its not worth it. There are ways that you can do it however, that make it a little safer and more in your control (listed above).
The hidden truth about web hosting is that there are many people who say they dont oversell that actually do. Its a calculated risk and its not always black and white but with some thought and reviewing some of these tips, you can make a safe decision either way.
04-16-2005, 09:47 PM #32uk2Guest
Most hosting companies oversell, that is well known.
As long as the overselling isn't major then I do not think you will have any problems. For example you cannot fit 300, 1GB accounts on an 80GB server, I personally wouldn't put any more than 100 accounts on there.
You also need to think about server loads etc. You posted in the Reseller forum, so are you a reseller? If so this is upto your hosting company.
Remember you can always upgrade your reseller account or server if you find that you are reaching your limits. Don't loose sleep over it, but also don't loose customers over it
04-16-2005, 10:08 PM #4
- Join Date
- Apr 2005
I don't find overselling as very nice gesture. & I don't like companies which have too much websites loaded on a small server, load is too high, my users then ask me what's happening, & I only have trouble there where I shouldn't have.
04-18-2005, 11:54 PM #5JetwayMattGuest
Overselling is beneficial for both the customer and the web host. Web Hosts maximize profits by using a higher percentage of their available resources, customers benefit from the more efficient use of their payment by the web host.
For Example, if you oversell your servers it costs you less money to host those accounts leaving more money left over to afford more/better support technicians. Keep in mind that the one stipulation to effectively overselling is monitoring the srever and making adjustments to keep your customers' sites running smoothly. Just be smart about it and you'll be fine. If you have any questions about it feel free and I'll help you out. Thanks
04-19-2005, 06:31 PM #6JeffEDHGuest
I think in general, if you know how to regulate it, you as the web host owner can get away with overselling. I personally do not think its a great business move, but it can be done. However, I think that allowing your resellers to oversell is NOT something you should be doing. I dont like the lack of control you have when this option is enabled.
04-20-2005, 04:57 AM #7
- Join Date
- Aug 2004
I personally feel the best thing is to get servers with fairly large hard disks (hd space isn't that costly) like 250gb, then oversell on bandwidth only. If you oversell within reason on bandwidth, then when you go over it instead of customers been cut off and left in the dark you will generally just pay overages. Any decent company offering colo/dedi will allow to buy more bandwidth if you reguarly go into overages.http://www.datacentertalk.com
04-20-2005, 10:53 AM #8XlusiveGuest
overselling too much is just bad for the server. you can oversell a bit, but with caution ofcourse.
04-21-2005, 05:14 PM #9grace5Guest
Most folks freak on the word,but as long as you do not have too much of a good thing its fine.Just some good basic server management,and not too much greed will go along ways,in keeping you out of hot water
04-21-2005, 09:21 PM #10JeffEDHGuest
You are right about that, Overselling is usually a term that can create a pretty good debate! Like you said though, you cant let yourself get greedy. Overloading servers is not a smart or safe way to run your business, mostly because your clients will realize it and leave, which is never good! It comes down to if you can regulate it, fine, if not, dont do it!!