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Thread: 24x7 support ,real? Yes!
02-10-2005, 06:34 PM #1NocforceGuest
24x7 support ,real? Yes!
We are few months already working in close partnership with cdedicated.com and reselling from them dedicated servers ,while 90% of support provided by there's support team.
Two Months ago they have released new service for the customers and pre sale "24x7 Support/sales/Cs over phone" welll we have tried to call in middle of the night ,middle of day ,any hour/any moment we have tried to call always some one picked up the phone ,i think its amazing to have support over the phone .
Also while going with dedicated provider, phone support should be at first goal ,to be able to contact with the support any time you need them incase if helpdesk down or tickets not answered .
i should say that i'm happy with them so far.
tickets always answered in few minutes ,some one always answer the phone and help me with any thing.
So far i'm and my partners very happy.
Hope it will be like that also in the future.
02-11-2005, 12:48 PM #2bliksterCGuest
Thanks for the review. I checked them out but they don't have their own DC? They are just resellers themselves huh? I am very weary of dedicated server resellers since the AngelNetworkz fiasco.
These types of resellers tend to go out of business a lot and leave people stranded. When AN crumbled and got all their servers shut off by Managed and TMS they put a lot of people out of business. Play it safe, stick to reselling servers for data centers only.
However, it is good to hear that you are happy with their support. Come back and follow up with a review once you've been with them for 6 months or 1 year.
02-11-2005, 01:12 PM #3
- Join Date
- Oct 2004
I heard about cdedicated and even read some great reviews about them but I have to agree with blik if you want to resell a dedicated server it is better to get them from the datacenters.█ For Reliable and Affordable Web Hosting Packages, Please visit kooshin.com
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