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Thread: hardware malfunction?
01-04-2005, 03:10 PM #1
- Join Date
- Mar 2004
I was wondering: When you're renting a dedicated server, it's possible that the server has already been used ALOT by previous customers, and that's it's quite old. So I was wondering: what if after, for example, 6 months the HD crashes which results in data loss? Is that datacenter responsible for this?
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01-04-2005, 03:52 PM #2
- Join Date
- Jan 2004
yes and they have to replace it as you are renting monthly...
if they dont may as well cancel and hire a new server ..
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01-05-2005, 10:56 PM #3mavwebnetGuest
The life of our servers is 2 years. We only use new parts from our vendors.. NO OEM parts, all name brand. And yes if a client cancels we reimage the server and enter it back into inventory. But you get exactly what you pay for.
The host provider is responsible for replacing the Hard drive or other hardware that might fail, but is never responsible for data loss. Most dedicated servers are self managed which means you are responsible for your data backups. We offer clients the options of adding a second hard drive for @ $20/month with RAID or taking advantage of our remote backup options.
04-09-2005, 05:27 PM #4cnserversGuest
any hardware problem, the server provider should responsible for it.