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09-23-2011, 03:32 AM #1
- Join Date
- Dec 2010
Server-Logix: response time question again
Do other Server Logix customers appear on this forum?
While there are no troubles, I am quite satisfied with this hoster - connectivity etc. are fine, and I need no assistance running my DS at them.
However, my server is unreachable for more than 5 hours already (looks like a hardware problem - failed router or something similar), no reaction to the 'High' priority support ticket whatsoever (posted approx. 1.5 hours ago).
Previous ticket, of moderate priority, posted 5 days ago, is still unanswered as well.
Any comments from their customers would be quite welcome.
I hope the downtime issue will be handled in reasonable time.