Reseller plan with annonymous tech support

[wirelessguy]

What do you gusy thinking to provide Reseller Plan with Annonymity support for reseller's client?. How much we can charge for each client?. Is anyone doing it right now?

[flumps]

do you mean,how much can u charge for unlimited support? its just wot u wrote dont really make sense.


if you do mean that, then you should be supplying support with the amount there paying for the plan.

[Lippy]

I believe what was meant is that you the hosting company offer your resellers a set price to provide support directly to the reseller's clients. Basilly you check thier helpdesk, or answer the phones with either "Tech support" instead of "SUch and Such hosting, how can I help you" type of greeting.