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02-01-2004, 10:07 AM #1wirelessguyGuest
What are the main issues you get everyday?
As a webhosting support/owner. What are the main issues you get everyday?.
02-01-2004, 04:59 PM #2flumpsGuest
customers wondering why there links dont work on the page, i look at the pgae and find out they have not linked it properly lol.
or customers saying that they cant gain access to mysql, saying that its down etc let alone them actually not realising they have not entered username_dbname lol.
have to be the most common.
02-02-2004, 04:48 PM #3
- Join Date
- Jan 2004
Most my support issues are about things such as mail. People cant set their mail up properly in Outlook Express. We get a few about domain propogation and thats about it really.
I average 1-2 tickets per week. Considering my customer base thats pretty good.