Introduction:
HostDeploy is a Premium Web Hosting company located in Watertown, NY. We
specialize in providing the best services, at the most affordable prices
possible! We are owned by BnS Computing, which was founded in February of
1999. BnS Computing is a Partnership held by Brian Samson, and Sarah
Sausville. HostDeploy is available on the web at hostdeploy.com. We hope to
see you soon!.You can visit hostdeploy at
http://hostdeploy.com
Q: What inspired you to enter the world of Web hosting?
A: Honestly, it was the lack of good support. We too have hosted a website
or two at one point or another on a shared plan. We experienced the bad and
often unreliable support. It is because of this we redirected our business,
and are making waves!
Q: Do you believe the Web hosting business is friendly or more of a
cut-throat one?
A: All things considered, I like to think of the business as friendly. I
personally am more than happy to help other hosting companies with
questions.
Q: Where would you like to see your Web hosting business ten years down the line?
A: I would like to see HostDeploy.com listed as the #1 web hosting provider.
I believe we have the talent, perseverance, and equipment.
Q: There are thousands of Web hosting companies Online today, what makes your company different? What sets it out apart from the others?
A: The difference being our dedication to our current customers, and our
commitment to our future customers. We don't believe we have a unique
philosophy; we just have the ethics to actually stand behind it.
Q: Which do you believe is more reliable, in-house or out sourced support?
A: We believe 100% in in-house support. When your employees are the one's
offering the support, they care about the company they represent. Why?
Because their apart of it!
Q: In which area of Web hosting do you believe you serve your customers the best?
A: Support, and Reliability. We offer 24/7 Technical Support, and purchase
only the most reliable equipment.
Q: If there was one improvement to your services you could do which is
outside of your financial range right now, what would it be and why?
A: We currently include many premium features in our plans. The one thing we
would do to improve upon that, is to add more premium features without
affecting the current price structure.
Q: Describe the support services that you provide?
A: As mentioned before, we offer 24/7 support. Support is available via Live
Chat, Support Forums, and Email.
Q: Where do you see the hosting industry 4-5 years from now?
A: We believe that in 4-5 years from now that the hosting industry will have
grown dramatically. However, this is seen as a good thing in terms of
'keeping us on our toes'.
Q: Why did you enter the hosting business?
A: As mentioned in the first question we entered this industry in an effort
to provide more for less! We started because of our bad experiences, knowing
full and well that the customers deserve more!
Q: What is the best moment of owning a hosting company?
A: When a customer tells you just how much they like and respect all that
you have done to server their needs! Nothing is more rewarding!
Q: What do you enjoy most about hosting?
A: The interaction with our customers. We love serving them, and providing
them with the BEST support we possibly can!
Q: What do you offer your clients which other people do not?
A: We believe we offer the best possible support, which is backed by our
VERY knowledgeable staff!
Q: Do you have a partner or any "head" staff member?
A: Yes. HostDeploy is a partnership. The Partners being myself, Brian
Samson, and my wonderful Wife, Sarah Sausville!
Q: What operating system do you use, and prefer?
A: I personally prefer Linux in both server, and desktop environments.
Q: What control panel do you use and prefer?
A: We use and prefer cPanel hands down. It has a very low learning curve,
and no other control panel has the features that cPanel offers!
Q: Where do you see your company in five years time?
A: We see ourselves as the leaders in inexpensive, premium web hosting. We
cut costs where ever possible to maintain our current low prices, and this
is the plan into and beyond 2009.
Thanks to Brian Samson for taking time to complete this interview.