Best free help desk

**davidson** · 07-08-2009 09:35 AM

I checked the hotscrips.com and found few fee helpdesk. If you are using any, please share with me.

**Linux** · 07-08-2009 10:08 AM

Cerberus provide free helpdesk with limited features. You might have a look into them

Cerberus Helpdesk .::. by WebGroup Media, LLC -- Helpdesk, Email Management, Trouble Ticket System, Customer Relationship Management

**flex9** · 07-08-2009 10:12 AM

If you are looking for Live Support also, LiveZilla is the best free options there is in my opinion. Not sure about a free fully featured helpdesk solution.

**Alexandre** · 07-08-2009 11:19 AM

perldesk is not bad as well.
I like ProSupport

**Furro** · 07-14-2009 11:32 AM

Hi, I think Radmin is an excellent helpdesk software. But it is not free.

**webhostfreak** · 07-15-2009 03:23 AM

Hi,

I would suggest spending your money for a more reliable and get suitable help desk rather than going for cheap/free unreliable software.

I would recommend Kayako, WHMCS etc...

**intellitech** · 07-15-2009 04:23 AM

There are some excellent open-source helpdesk systems out there, it would primarily depend on your own organisation, how your support staff operate, and I guess, if there are any specific of custom features that you may need / require - however, one that I would recommend is perhaps - ACCORD5 — Trellis Desk

**copxxx** · 07-15-2009 04:44 AM

osTicket is the best free and open source support ticket script - osticket.com

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.